Privacy Policy

Brightrock Financial values your privacy!

More information on:
Raintree Financial Solutions Website Disclosure
Raintree Financial Solutions Investor Privacy Policy

We will never give, lease, sell or otherwise disclose your personal information. Period! Any information you give to Brightrock Financial, will be held with the utmost care, and will not be used in ways to which you have not consented. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions about our privacy policy, please email us at office@brightrock.ca.

Resale or Disclosure of Information to Third Parties
Brightrock Financial does not sell, rent, loan, trade, or lease any personal information collected at our site, including contact forms, download requests or email lists.

Privacy of Our Email Lists
Individuals must affirmatively ask to join our mailing lists using the forms provided on this web site or other means expressly sanctioned by Brightrock Financial. We do not sell, rent, loan, trade, or lease the addresses on our list to anyone. In addition, we configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone but authorized Brightrock Financial staff, including other list subscribers.

Unsubscribe Policy
We strive to only send e-mail to those who want to receive it. If you would not like to receive future e-mails from us, reply to any email with UNSUBSCRIBE as the subject.

Personal Information
Any information that personally identifies you or allows us to contact you. It includes, without limitation, your full name, your email address, your home address, or your telephone number. This information is ordinarily used to individualize your experience on our website, communicate separately with you, facilitate your movements throughout our website, and to be able to selectively send you communications that may be of interest to you, either electronically or otherwise.

Generally, you can visit our website without revealing any Personal Information about yourself. The personal information collected from clients during the registration process is used to manage each client’s account (such as for billing purposes). This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.

Aggregate Information
We collect certain Aggregate Information, such as tracking the Internet address of the domains from which you visit our site and analyzing this data for trends and statistics, tracking your IP address (the number that is automatically assigned to your computer when you are using the Web), and tracking your browser type.

We use this Aggregate Information to help diagnose problems with our servers, to administer our site, and to gather broad demographic information. None of this information is connected with your personal information. Think Profits may also generate non-identifying and aggregate profiles from personal information members provide during registration (such as the total number, but not the names, of clients).

Use of IP Addresses
An IP address is a number that is automatically assigned to your computer whenever you’re surfing the Internet. Web servers automatically identify your computer by its IP address. Brightrock Financial and/or its affiliates may collect IP addresses for the purposes of system administration, to report aggregated information to our advertisers, and to audit the use of our website. When clients request pages from our website, our servers log the requesting clients’ IP addresses. We normally will not link IP addresses to anything personally identifiable, which means that clients’ sessions will be logged, but client identity remains anonymous to us. We can and will use IP addresses to identify a client when we feel it is necessary to enforce compliance with our rules or terms of service or to protect our service, website, or any person, or where it is otherwise permitted by law.

Responses to Email Inquiries
When visitors or clients send email inquiries to Brightrock Financial, the return email address is used to answer the email inquiry we receive. Brightrock Financial does not use the return email address for any other purpose and does not share the return email address with any third party.

“Cookies” and How Brightrock Financial Inc Uses Them
A “cookie” is a small data file that can be placed on your hard drive when you visit certain websites. Brightrock Financial may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks.

These cookies do not enable third parties to access any of your client information.

Most browsers are initially set up to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site will not function if you do so. Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Links to Other Sites
Brightrock Financial is not responsible for the content or the privacy policies of websites to which it may link and our privacy policy does not apply to websites to which we may link.

These other sites may send their own cookies to users, collect data, or solicit personal information. These other sites are not subject to the Brightrock Financial privacy policy and Brightrock Financial is not responsible for the privacy policies for these other sites, nor for the use of any information that these sites may collect. Please keep in mind that whenever you give out Information online (for example, via message boards or chat lines), that information can be collected and used by people you don’t know.

While Brightrock Financial and its affiliates strive to protect their clients information and privacy, we cannot guarantee the security of any information you disclose online, you disclose such information at your own risk.

Data Security
Brightrock Financial is committed to taking reasonable measures to protect your Personal Information from theft, misuse, and alteration. Although Brightrock Financials’ security efforts are consistent with industry practices, complete privacy, confidentiality, and security are not yet possible over the Internet.

The client agrees that since the Internet is not a fully secure medium for the communication of information, and since privacy and confidentiality cannot be guaranteed, use of Brightrock Financial services may cause the client’s information to be accessed by, or disclosed to, other persons.

Therefore, the client agrees that Brightrock Financial shall not be responsible or liable for any damage that the client, or any other person, may suffer in connection with the communication of private, confidential, or sensitive information using Brightrock Financial services. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining the client’s information.

Where to Direct Questions About Brightrock Financial Inc Privacy Policy
If you have any questions about this Privacy Policy or the practices described herein, you may contact: office@brightrock.ca.

Revisions to This Policy
Brightrock Financial reserves the right to revise, amend, or modify this policy, our Internet Service Agreement and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with the Internet Service Agreement.

Brightrock Financial Commitment to Children’s Privacy
Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws.

Brightrock Financial recommends that children ask a parent for permission before sending personal information to Brightrock Financial or to anyone else online.

Brightrock Financial Legal Disclaimer
This website, its design and content are the exclusive property of Brightrock Financial. All rights reserved. Unauthorized reproduction, use or representation of this website, in part or in whole is expressly forbidden. All images are copyright their original owners and are used under the licenses applied.

Brightrock Financial is a registered corporation within the province of Saskatchewan, Canada. Financial Horizons Group is a registered corporation within the province of Saskatchewan, Canada. Raintree Financial Solutions is a registered corporation within the province of Alberta, Canada.

Brightrock Financial reserves the right to add, modify or remove any content at any time. For confirmation of pricing, special offers or other business-related issues, please contact Brightrock Financial directly.

Website/Canadian Residency Disclaimer
The information contained herein is for Canadian residents only and does not constitute an offer to sell or a solicitation in any foreign jurisdiction, or in any Canadian jurisdiction where Brightrock Financial is not qualified to effect sales. This website is not meant to provide legal or account advice. As each situation is different you should consult your own professional advisor for advice based on your specific circumstances.

Borrowed Money (& Leverage) Disclaimer
Using borrowed money to finance the purchase of securities involves greater risk than a purchase using cash resources only. If you borrow money to purchase securities, your responsibility to repay the loan and pay interest as required by its terms remains the same even if the value of the securities purchase’s declines.

Insurance Disclaimer
Insurance products and services are offered through Financial Horizons Group by advisors licensed as life agents.

Segregated Funds Disclaimer
Subject to any applicable death and maturity guarantee, any part of the premium or other amount that is allocated to a segregated fund is invested at the risk of the contract holder and may increase or decrease in value according to fluctuations in the market value of the assets in the segregated fund.

Brightrock Financial Privacy Policy
Brightrock Financial is bound by PIPEDA and requires consent where the personal information it collects, uses, discloses, and retains is used in the course of its commercial activities. The information Brightrock Financial collects, uses, discloses, and retains for Regulatory purposes does not require consent. The following are the 10 principles with which Brightrock Financial is required to comply with respect to personal information:

  1. ACCOUNTABILITY
    Brightrock Financial is responsible for personal information under its control and shall designate one or more administrative members who are accountable for Brightrock Financial compliance. The identity of the staff members shall be made known by Brightrock Financial upon request.

    Policy:
    * General questions and comments related to PIPEDA , brightrock.ca’s compliance with the legislation, as well as, that of individual business-related practices should be forwarded tooffice@brightrock.ca. Concerns related to brightrock.ca’s Compliance with the legislation, including the collection, use, retention and destruction of personal information held by brightrock.ca should be also be forwarded to office@brightrock.ca.

  2. IDENTIFYING PURPOSES
    The purpose for which personal information is collected, used and disclosed by brightrock.ca in the course of its commercial activities is as follows:

    Policy:
    * Personal information collected, used and disclosed by brightrock.ca in the course of its commercial activities is outlined above.

    Procedure:
    * A Consent Form, setting out the use of the personal information by brightrock.ca in the course of its commercial activities, will be sent providing an opportunity to accept or deny its use. Any individual may subsequently amend his/her consent in writing.

  3. CONSENT
    The knowledge and consent of the individual is required for the collection, use, disclosure or retention of personal information in the course of brightrock.ca commercial activities except where inappropriate. The form of the consent sought by brightrock.ca may vary depending on the circumstances and the type of information and the reasonable expectations of the individual. Given the nature of the personal information it is reasonable to infer that an individual has given implied consent for the collection, use, disclosure or retention of personal information necessary for the identified purposes until the individual has returned the above noted Consent Form to Brightrock.ca An express consent with check off boxes allowing an individual to request that contact information not be given to other organizations which may use it for commercial activities will be included in the Consent Form. brightrock.ca may collect, use and disclose personal information in the course of its commercial activities without the knowledge or consent of the individual if the collection, use or disclosure is clearly in the interest of the individual and the consent cannot be obtained in a timely manner or if it is reasonable to expect that the collection, use or disclosure with the knowledge or consent of the individual would compromise the availability or the accuracy of the information as more particularly set out in the PIPEDA.

    An individual may withdraw his/her consent at any time upon reasonable notice subject to legal or contractual restrictions.

    The only commercial entities to whom brightrock.ca will divulge any personal information gathered in the course of its commercial activities are affiliate associations including but not limited to Better Business Bureau. Requests by such commercial entities will be addressed individually and evaluated by brightrock.ca manager(s). brightrock.ca reserves the right to refuse personal player information to any organization who is deemed non-compliant with PIPEDA .

    Policy:
    * Personal information collected, used, disclosed, and retained by brightrock.ca in the course of its commercial activities is identified in the Consent Form. brightrock.ca will obtain written consent from all members to collect, use, disclose and retain his/her personal information in the course of its commercial activities.

    * Any clients that are on brightrock.ca will give prior consent in writing.

  4. LIMITING COLLECTION
    The collection, use and disclosure of personal information in the course of its commercial activities shall be limited to that which is necessary for the purposes identified by brightrock.ca. Information shall be collected by fair and lawful means.

    Policy:
    * All personal information collected, used and disclosed by brightrock.ca in the course of its commercial activities is obtained from individual Consent Forms.

    Procedure: * Collect, use and disclose personal information in the course of its commercial activities from Consent Forms.

  5. LIMITING USE, DISCLOSURE AND RETENTION

    Policy: * Personal information collected, used or disclosed by brightrock.ca in the course of its commercial activities shall not be used or disclosed for purposes other than those for which it was collected except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.

    * brightrock.ca may disclose personal information collected in the course of its commercial activities without the knowledge or consent of the individual if the disclosure is to a lawyer who represents brightrock.ca or for the purposes of collecting a debt owed by the individual to jdieno.com or where such is required to comply with a subpoena or an Order of the Court or a person or body with jurisdiction to compel the production of information or where a request has been made by an investigative body and the disclosure is reasonable for purposes related to investigating a breach of an agreement or contravention of the Laws of Canada or a Province or are required by law.

    Procedure: * Only personal information collected from the Consent Form may be provided to those organizations identified on the Consent Form.

  6. ACCURACY
    Personal information collected, used, or disclosed by brightrock.ca in the course of its commercial activities shall be as accurate, complete and up to date as is necessary for the purpose for which it is to be used.

    Policy: * brightrock.ca endeavors to maintain accurate and up-to-date records, however, the onus is on the individual to advise jdieno.com, in writing, with respect to any change in particulars.

    Procedure: * Changes to all information submitted in Consent Forms will only be accepted in writing.

  7. SAFEGUARDS

    Policy:
    * Personal information collected, used, and disclosed by brightrock.ca in the course of its commercial activities shall be protected by security safeguards appropriate for the sensitivity of the information.

    Procedure:
    * brightrock.ca’s database is password protected using standard encryption means.
    * Access to the physical storage medium used is limited to those with access to the building in which the brightrock.ca server is housed; currently two people.

  8. OPENNESS
    brightrock.ca shall make readily available to individuals specific information about its policy of practices relating to the management of personal information collected, used and disclosed in the course of its commercial activities. An individual may contact the designated staff member to obtain further information.

    Policy:
    * An individual may request access to his/her personal information collected, used, or disclosed by brightrock.ca in the course of its commercial activities (Consent Form).

    Procedure:
    * Written request to the staff member responsible for brightrock.ca’s compliance with the PIPEDA.

  9. INDIVIDUAL ACCESS
    Upon request, an individual shall be informed of the existence, use and disclosure of his/her personal information collected, used or disclosed by brightrock.ca in the course of its commercial activities and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

    Policy:
    * An individual may request access to his/her personal information collected, used, or disclosed by brightrock.ca in the course of its commercial activities (Consent Form).

    Procedure:
    * Request to access personal information collected, used, or disclosed on the Consent Form must be received in writing, including the date and time when he/she would like to view the Consent Form.
    * Staff member accountable for brightrock.ca’s compliance with the PIPEDA will remove that Consent Form from the binder for review by the individual.
    * Changes to information contained on the Consent Form will be made by the individual in writing, signed and dated.

  10. CHALLENGING COMPLIANCE
    An individual shall be able to address a challenge concerning compliance with the above 9 principles with the designated administrative member accountable for brightrock.ca’s compliance.

    Policy:
    * Complaints may be made to brightrock.ca designated staff member accountable for brightrock.ca’s compliance with the PIPEDA in addition to the Federal Privacy Commission.

    Procedure:
    * Complaint must be made in writing and should be addressed to the designated staff member accountable for ensuring brightrock.ca’s compliance with the PIPEDA .
    * The staff member accountable for brightrock.ca’s compliance with the PIPEDA , in consultation with the Executive Director, will address the matter and issue a response to the individual within 30 days of receipt of the complaint.

    To contact the brightrock.ca Privacy Officer, please use the following email address: office@brightrock.ca.